Terms & Conditions
Effective Date: May 27, 2022.
Terms & Conditions ("Agreement") is a legal agreement between you and CASVET US ("we," "us," or "our"), which includes the terms and conditions for your access to and use of our website and services ("Site"). Please read carefully.
By using this Site, you accept and agree to the terms and conditions whether you have read them or not. If you do not agree to this Agreement, please do not use this Site.
We may modify this Agreement from time to time. We will notify you of any changes and post the updates on our Site. This Agreement will remain effective until terminated by us.
Age Requirement
To use this Site, you must be at least the age of majority in the jurisdiction in which you reside. Please do not attempt to access or use this Site if you’re a minor.
License To Use
We grant you a limited, non-exclusive, non-transferable, personal, and non-commercial license to access and use this Site. We reserve all rights, titles, and interests to the fullest extent possible under applicable laws. Any use of this Site not specifically permitted under this Agreement is strictly prohibited.
Site Information and Products
We try our best to ensure that the information posted on this Site is correct and up-to-date. We reserve the right to change or make corrections to any information without prior warnings. We will not be liable for any inaccuracy concerning any of the information provided on this Site.
Our products are sold exclusively on the Site for the United States customers. We do not ship outside of the United States. Any purchase from other boutiques or websites is made entirely at your own risk.
Prohibited Acts
You represent and guarantee that you will not: (i) impersonate or misrepresent your affiliation with any other person or entity; (ii) engage in spamming, flooding, or harvesting of email addresses or other personal information; (iii) attempt to gain unauthorized access; (iv) transmit any viruses or disabling mechanisms; (v) use this Site for any illegal purpose, in violation of any applicable laws or regulations; (vi) engage in any Internet activities that would violate the privacy rights of others; (vii) attempt to penetrate security measures of this Site. You agree that you will not use this Site in any manner that could damage, disable, or impair this Site or interfere with any other party’s use of this Site.
Copyrights, Trademarks, and Intellectual Property
All materials used in connection with the sale and distribution of our products including this Site are protected by copyrights, designs, trademarks, and/or all other intellectual property rights. Such materials include, but are not limited to, photographs, images, illustrations, texts, video clips, audio clips, designs, logos, and trademarks.
You acknowledge that we own all titles, trademarks, and copyrights in and to the content provided on this Site. All intellectual property rights are protected by the applicable copyright or other intellectual property laws and treaties.
You agree that you will not use this Site to reproduce copyrighted materials, copy, store, edit, change, or alter any of the content provided on this Site.
If you know of or suspect any copyright infringement, please contact us at contact@casvet.co
Testimonials and User-Generated Content
If you submit a testimonial, comment, review, or any work of authorship to us, or if you post content about us on your social media with hashtags and/or handles related to CASVET’s accounts, you agree that your testimonials and user-generated content (“UGC”) will not be confidential and we may use them in any manner.
You agree to grant us a royalty-free, unrestricted, perpetual, irrevocable, non-exclusive, transferable worldwide license to use, reproduce, publish, distribute, display, translate, summarize, modify, and adapt such UGC in our sole discretion and on any media for any purpose with or without your name.
You hereby warrant and represent that: (1) you own all rights in UGC; (2) you have obtained permission from any person(s) identifiable in UGC to grant the rights specified in this Agreement; (3) your UGC and our use of it will not infringe the rights of any third party or breach any applicable law or regulation. You hereby unconditionally and irrevocably waive all rights in connection with our usage of your UGC.
Orders and Cancellations
The receipt of an order will be confirmed via e-mail, which only confirms that the order has been received. It does not constitute acceptance. We reserve the right to cancel any order due to unforeseen circumstances such as shortages caused by a global pandemic. We will notify you of the cancellation via e-mail and will process the refund as soon as we can. We will not be obliged to offer any additional compensation for the canceled orders.
If you regret your purchase and wish to cancel it, please contact contact@casvet.co immediately. Once an order has been fulfilled we are unable to cancel. Please return the order in order to receive a refund. See refund policy here.
Product Availability
The purchase of products on the Site is subject to availability. If CASVET advises you that such products are no longer available, we will have no obligation to fulfill your order, and you will have no obligation to pay CASVET for the order. This Site only ships products to addresses in the United States.
Prices and Taxes
You agree to pay CASVET the amount set out as the Total (“Fee”) in your order summary. The Fee is quoted in U.S. dollars and includes shipping, handling, and applicable sales taxes.
Shipping, Custom Duties, and Returns
All CASVET products are made and hand-polished in Shenzhen, China. Your orders will be shipped directly from Shenzhen via FedEx. If you order a large number of products, it may be subject to customs duty, which is payable by the customer and we do not currently cover this cost. We cannot be held responsible for any actions, duties, or delays due to custom.
CASVET offers a 14-day refund policy and an extended 30-day exchange policy except for personalized, engraved, made-to-order, and high jewelry pieces. All merchandise returned for exchange or refund must be in original condition, including the packaging. See more details on our Shipping & Returns page.
Methods of Payment
When placing an order, your billing address must correspond to the address of your credit card, otherwise, we will not be able to process your order. Gift cards and gift certificates will not be applicable on the Site. You may choose any of the available payment methods to pay for your purchase. You represent and warrant that you are the cardholder of the applicable card, and you authorize CASVET to charge the fee. If your card is rejected by the card issuer, your order will not be shipped, and we will have no obligation to fulfill your order.
Passwords
You are responsible for the security of your account and password. CASVET will not be liable for any damages and expenses arising out of or relating to any unauthorized use of your account and password.
General
The section headings are for convenience only and will not be used to interpret this Agreement.
You will be responsible for providing your own equipment and internet access to use this Site.
This Site is owned by us and is protected by any applicable copyright laws and international treaty provisions. You will not sublicense, assign, or transfer the license granted to you under this Agreement. Any attempt to sublicense, assign, or transfer any of the rights, duties, or obligations in violation of the provisions of this Agreement is void.
If you know of or suspect any copyright infringement, please contact us at contact@casvet.co
This Site may contain links to third-party websites that are not owned or operated by us. We are not responsible for the availability of these third-party sites or their contents. You agree that we are not liable for any damage or loss caused by or in connection with your use of such third-party sites. Your use of such third-party sites is subject to the terms, conditions, and privacy policies of the sites.
Our failure to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision.
Except for the terms that govern your use of the Site, the terms of purchase along with your purchase order/invoice are the entire agreement between you and CASVET with respect to any purchase made by you on the Site and supersede all previous agreements, understandings, and representations relating thereto. No failure by CASVET to exercise any rights, powers, or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers, or remedies, and all waivers will be in writing. The single or partial exercise of a right, power, or remedy will not prevent its subsequent exercise or the exercise of any other right, power, or remedy. If any provision of this Agreement or part thereof is or becomes illegal, invalid, or unenforceable in any jurisdiction, the illegality, invalidity, or unenforceability of that provision will not affect the legality, validity, or enforceability of the remainder of the provision or the remaining provisions of this Agreement, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction. CASVET will not be liable for any delay or failure to perform any of its obligations under the terms if such delay or failure is due to causes beyond its control. You may not assign the terms to any third party without the prior written consent of CASVET. These Terms of Purchase will be binding upon and will ensure to the benefit of (i) you and your heir, executor, administrator, and other legal representatives; and (ii) CASVET and its successors and assigns.
For questions regarding our products or this Site, please contact us at contact@casvet.co
Disclaimers
This Site (including all its content) is provided to you “as is”. Any use of this site is at your own risk. To the maximum extent permitted by applicable law, we disclaim all warranties including but not limited to warranties and conditions of merchantability, merchantable quality, quality or fitness for a particular purpose, title, and non-infringement of third party rights. We make no representation or guarantee and provide no warranties or conditions that this Site will be free from loss, destruction, damage, corruption, attack, viruses, interference, hacking, or other security intrusions, and we disclaim any liability relating thereto.
We make no guarantees, representations, or warranties, and provide no conditions, that use or result of the use of this site (including all of its content) is or will be accurate, reliable, current, uninterrupted, or without errors. Without prior notice, we may modify, suspend or discontinue any aspect or feature of this site or your use of this site. If we elect to modify, suspend or discontinue this site, we will not be liable to you or any third party.
You acknowledge that your submission of any information to us is at your own risk. We do not assume any liability to you regarding any loss or liability relating to such information in any way.
Some of the content available through this site may include materials that belong to third parties. You acknowledge that we assume no responsibility for such content.
Limitation Of Liability
To the extent permitted by the applicable law or jurisdiction, in no event will we be liable to you for indirect, general, special, incidental, consequential, exemplary, or other damages (including, without limitation damages for loss of profits, business interruption, corruption of files, loss of business information or any other pecuniary loss) even if we have been advised of the possibility of such damages. No oral or written information or advice given by us or others will create a warranty and neither you nor any third party may rely on any such information or advice. This exclusion of liability shall apply notwithstanding the breach of a fundamental term or condition of this agreement.
All products sold to you are on an “as is” basis, without conditions or warranties of any kind, either express or implied, whether arising from statute, course of dealing, usage of trade or otherwise. However, because some jurisdictions do not allow such limitations for consequential or incidental damages, the above limitations may not apply to you. Please check your local laws.
Applicable Laws
This Site is owned and controlled by CASVET US from its office within the State of California, United States of America. By accessing this website, both you and CASVET agree that the statutes and laws of the State of California, without regard to conflict of laws, will apply to all matters relating to the use of this website.
Indemnity
You will indemnify and hold us, our directors, officers, employees, affiliates, agents, contractors, and licensors harmless to any suits or claims arising out of: (i) your breach of this agreement, including but not limited to, any infringement by you of the copyrights or intellectual property rights of any third party; or (ii) your use or misuse of the site.