We collect information when you interact with our Site. For example, when you visit and use our website, when you contact us or submit forms online, and when we provide products or services to you.

We collect account and contact information to process your orders, including but not limited to: your name, address, phone number, email address, password, birth date, gender, and zip code.

We collect payment information such as credit card number, billing, and shipping address when you make a purchase.

We collect social media information. We may collect your social media profile information if you interact with our social media accounts.

We collect information directly from you. For example, when you create an account, make a purchase, sign up for promotional emails, contact us, attend our events, and interact with our social media accounts and employees.

We collect information from you passively. As you interact with our Site, we will automatically collect data such as browsing actions using cookies and similar technologies. Storing cookies is common practice for any website that needs to remember its users’ preferences and activities. You can modify your browser’s settings to prevent this from happening. To learn more about cookies, please visit here.

We collect information from third parties such as our partner and e-commerce platform Shopify, analytics provider Google, advertising network Meta, and payment services providers. 

We use information from and about you to provide products and services, including but not limited to providing customer support, fulfilling your orders and requests, customizing your experience, and improving our products and services. We may contact you to gather feedback about our products and services.

We use information from and about you for marketing purposes, for instance, sending product launches and updates to you. You can opt out of the marketing communication anytime by clicking the unsubscribe link in our emails.

We also use your information for internal purposes such as administrative and audit purposes.

You have choices in regards to the usage of your personal information. For example, you can opt out of receiving our marketing communications by clicking the unsubscribe button in our emails. You can change your browser’s settings to avoid or reject tracking technologies such as cookies. You can opt out of online behavioral advertising by visiting the Digital Advertising Alliance’s website here. You can also withdraw your consent to collect, use, and/or disclose your personal information held by us at any time by submitting a request to contact@casvet.co

The California Consumer Privacy Act of 2018 (CCPA) additionally affords rights to you if you are a California resident. California residents may have a right (at no charge, up to twice every 12 months, subject to certain exceptions) to: 

(1) access the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the business purpose for collecting the personal information, and the categories of third parties with whom we share your information;

(2) delete personal information under certain circumstances;

(3) opt out of the sale of your personal information. 

CASVET does not and will not sell your personal information to anyone so (3) is not applicable in this case. Please contact us at contact@casvet.co to access or delete your personal information. Your request must provide sufficient information that allows us to reasonably verify, that you are the person about whom the personal data concerns. This may include requesting that you provide us with at least two or more pieces of personal data to match against personal data about you that we may or may not maintain and which we have determined to be reliable for verification. Please describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We do not discriminate against consumers for exercising their rights under the CCPA.

We employ trusted and reputable third-party hosting platforms and payment providers to ensure the security of your data. All payment details are collected by Shopify Payments using their encrypted and digitally-signed protocol, which uses a combination of standard security practices to ensure that the information passed is secure and tamper-proof. Shopify Payments is PCI DSS compliant and regulated by qualified security assessor Trustwave.

We use procedures and practices to safeguard information held by us. For example, a username and a password are necessary to access certain information. It is your responsibility to protect your username and password. We cannot guarantee that your information will be completely safe because the Internet is not 100% secure. When you provide information to our website, you do so at your own risk. 

To the maximum extent allowed by applicable law, you agree and acknowledge that CASVET will not be liable or responsible if any information about you gets intercepted, accessed, or used by an unintended recipient. If you have reason to believe that the security of your personal information has been compromised, please contact us immediately at contact@casvet.co

You may be able to access third-party sites from our Site. For example, this may include social media sites. This policy does not apply to those third-party sites. We strongly advise you to check the privacy policies of all third-party sites you visit to find out how they treat your personal information. We are not responsible for these third parties’ practices.

Our website is for adults. If you are a parent or legal guardian and think your child has given us information, please contact us immediately. You can learn more about Protecting Your Child's Privacy Online.